Patient Letter Of Gratitude

Greetings,

Here is a letter I just received from a patient of mine who decided not to proceed with his hair transplant procedure.

I hope you enjoy reading.

All the best,

Marc Dauer, M.D.

Dr. Dauer:

This letter is a bit different than those you receive from patients who have undergone procedures. I have read testimonials given by others on your website and fully appreciate their words. While I think they are of great value, my experience with you, I think, adds to their comments as to your professionalism, dedication to your craft and concern for your patients. It is said that people show their true character under adverse circumstances. If so, I believe the following serves as an excellent example of the kind of doctor and person you are.

Before visiting you, I had been to a well-known clinic as well as a renowned plastic surgeon to consider my options. Frankly, at our initial contact, you were so engaging, it kind of caught me off guard. It became obvious from that meeting you were going to be the guy! During my consult, you couldn’t have been more personable or informative. There was no sales pitch or pressure put upon me. You freely gave of your time and encouraged me to ask questions (of which I had many). You made it clear that it was a personal determination and your goal was to educate me, answer my questions and provide me with whatever information was available so that I could make an intelligent decision. You thoughtfully and thoroughly described the procedures and what I might expect from them. I couldn’t have asked for a better explanation of what was involved. You also created a comfort level that made me feel as if I was talking to a nonjudgmental friend, someone whom I could confide and trust in what was, for me, a very difficult choice.

My procedure was scheduled for Monday morning. That Sunday night, for personal reasons, I came to the conclusion that this wasn’t the right time for me to undergo a transplant. I dreaded the thought of the conversation that would take place the next morning.  I was bitterly conflicted- I couldn’t sleep! I knew that you had arranged your schedule so as to be able to devote the entire day to my procedure and I figured (correctly) that it would be too late for you to call off those who would assist you. When we met, I couldn’t believe your empathy and understanding, most particularly when I spoke of my reservations and apprehensions. You were the consummate professional. Although I know you must have been greatly disappointed, you patiently listened to what I had to say and made it clear that if I was less than completely ready and comfortable with undergoing the procedure, we wouldn’t do it that day. This meant that, in essence, you wound up eating a full day’s work and virtually your entire fee. Your compassion and class was extraordinary! Through no fault of yours, I actually felt as if I was letting you down, not because of any pressure applied upon me (quite the contrary), but rather because your were so gracious about it- that goes for your staff as well, who couldn’t have been nicer or more congenial, even after I delivered the bad news.

Your kindness and consideration did not go unnoticed. I consider myself lucky to have found you. I can’t imagine anyone having handled this situation at significant personal expense, with any greater compassion and understanding. Hopefully, the time will come when I’ll be ready to go forward, make the move and have the opportunity to comment upon your skills much like others have done.

You put your patient’s concerns and best interests above personal financial benefit and convenience. I felt the very least I could do was memorialize how grateful I am for the way you handled the situation and give others the benefit of my thoughts. If they are looking for someone to perform hair restoration who truly cares about his or her patients, they couldn’t find a better doctor and, just as importantly, a better person.

Sincerely,

Stu Glovin

Pre Hair Transplant Procedure Anxiety

Greetings,

Today I want to talk about something that everyone experiences to some extent. Pre-hair transplant procedure anxiety. I have undergone 3 procedures myself, and know exactly what to expect, and yet I still experienced some degree of anxiety prior to each procedure. Everyone is different and comes into this procedure with a different perspective. Some are more excited and less nervous and some are the other way around. I am very sensitive to this in my interactions with my patients. I will always do everything in my power to re-assure the patient and let them know that they are in great hands. I will also give my patients as much information as possible regarding what to expect throughout the procedure and post procedure time period. In addition, unlike many other clinics that perform hair restoration procedures, we are not trying to “sell” our services. That means starting with myself, who performs each and every consultation without the assistance of a “patient advisor”, “counselor” or “sales person”, my job is to educate the prospective patient, answer their questions, and give them realistic expectations as to what they can look forward to if they decide to undergo the procedure.  In no way and at no time will I or anyone in my practice pressure the prospective patient into moving forward with the procedure if they are not comfortable with it. I would prefer that a patient not move forward if they are not completely comfortable with all the aspects that it entails. Again, I can educate, help to alleviate irrational fears, and provide moral support throughout the process. I can also attest to the fact that almost every single patient of mine tells me a year after their procedure that their only regret is not having the procedure performed sooner and enjoying the results for longer. But at the end of the day, the prospective patient needs to be psychologically ready to move forward.

The video below is of a patient of mine who considered canceling his procedure on the day of his procedure, and he describes the day in detail and his subsequent decision to undergo the procedure.

I hope you enjoy watching.

All the best,

Marc Dauer, M.D.

Eyebrow Transplant Patient Testimonial In Spanish

Greetings,

Here is a spanish speaking patient of mine who underwent an eyebrow transplant procedure describing her experience.

I hope you enjoy watching.

All the best,

Marc Dauer, M.D.

Male Eyebrow Transplant Patient via FUE

Greetings,

Here is a male patient on whom I performed an FUE eyebrow transplant procedure.

The patient describes the experience undergoing the procedure, and photos are shown before and 1 week after the procedure.

I hope you enjoy watching.

All the best,

Marc Dauer, M.D.

New Hair Transplant Testimonial By Physician Patient

Greetings,

Here is a new hair transplant testimonial by a patient of mine who happens to be an Emergency Room physician. It is interesting to hear the perspective of a physician who has undergone the procedure himself.

I hope you enjoy watching.

All the best,

Marc Dauer, M.D.

New Hair Transplant Video Testimonial

Greetings,

I recently had the pleasure of seeing one of my patients who is just over 1 year after his first hair transplant procedure. He is thrilled with his results and shares his experience in the video below.

I hope you enjoy watching.

All the best,

Marc Dauer, M.D.

New Hair Transplant Video Testimonial

Greetings,

Here is a new hair transplant video testimonial by actor Grainger Hines who can currently be seen starring in the Cinemax show “The Knick”. Grainger describes his experience undergoing the Hair Transplant procedure and how it has changed his life.

I hope you enjoy watching.

All the best,

Marc Dauer, M.D.

ARTAS Robotic Hair Transplant FUE- Is It Better Or Worse For The Donor Region?

Greetings,

As more and more physicians purchase the ARTAS robotic machine for automated FUE there seems to be much more information and misinformation regarding the benefits of FUE and specifically of the ARTAS machine performing the extractions. I am a self described “tech geek” and “gadget fanatic”. This is why when the robot was initially introduced I was very intrigued and wanted to immediately investigate it as it seemed like a perfect fit for my personality. What I found was grafts that did not looks as good as my manual FUE grafts and scars in the donor region that were significantly larger than my hand held FUE scars. It was so dramatic that I decided not to purchase the machine.

Regarding the scarring from the ARTAS FUE, most of the reasons for undergoing FUE in the first place is the elimination of the linear scar and the ability to cut the hair very short without any scarring evident. What I saw from the ARTAS was “moth-eaten” donor regions after a single procedure (see photos below) thus negating the possibility to even shave the hair short! In addition this moth eaten donor area after a single procedure would also preclude the patients from harvesting additional grafts from the same area, which is also a huge negative, as almost all people continue to need additional grafts over time as hair loss progresses with age.

What the ARTAS does provide to physicians who purchase it is the marketing “wow” factor of having a robot harvest their FUE grafts. This can be a powerful marketing tool and in many cases can even allow the physician to switch the patient out to a strip procedure if they realize that FUE is not for them. It also can take the physician completely out of the harvesting equation by delegating technicians to perform the entire FUE harvest without the physician even being in the room. Finally, manual FUE is an acquired art, and not every hair transplant surgeon is capable or proficient in this art, and the ARTAS machine allows everyone to get into the FUE game without knowing how to extract grafts manually.

In my practice, I perform all my FUE harvesting personally with a hand held punch that typically measures 0.9mm in diameter. I perform about 50/50 FUE and FUT and am equally proficient in both. My job as a hair transplant surgeon is to educate my patient as to the benefits and drawbacks of both FUE and FUT and to let them make the decision that works best for them.

My advice is to research extensively before choosing a physician. Make sure you have seen many results (both donor and recipient regions) of both procedures. Most importantly, don’t be fooled by the “marketing hype”. Choose a physician that you truly trust, as a competent and ethical physician will always afford the best chance of a great result.

All the best,

Marc Dauer, M.D.

This is a patient who had a small number of FUE grafts harvested via the ARTAS one time. The scarring is very evident.

This is a patient who had a small number of FUE grafts harvested via the ARTAS one time. The scarring is very evident.

This is a photo from the latest edition of the ISHRS magazine showing the difference between the holes from the ARTAS and a manual .8mm FUE punch.

This is a photo from the latest edition of the ISHRS magazine showing the difference between the holes from the ARTAS and a manual .8mm FUE punch.

 

This is a photo of one of my FUE patients 6 months after harvesting just over 1600 grafts with a 0.9mm punch tool.

This is a photo of one of my FUE patients 6 months after harvesting just over 1600 grafts with a 0.9mm punch tool.ARTAS

FUE Hair Transplant AT 6 Months

Greetings,

Here is a patient who received just over 1600 grafts via FUE into the frontal and mid scalp. The patient is destined for severe baldness, probably a norwood 6/7, and he wanted to create a good frontal tuft of hair in the front so that it frames his face accordingly. He also wanted the option to cut his hair to a #1 buzz cut so that is why we performed FUE so that he would not have a visible linear scar. His results are shown after 6 months, and this only represents about 60% of his final result as their will be more growth and thickening of the hair over the next 6 months that will contribute to increasing cosmetic density. Already his result is impressive and the patient is thrilled. He will return for more grafts in the next year.

All the best,

Marc Dauer, M.D.

This is a patient who had an FUE transplant of 1602 grafts after 6 months.

This is a patient who had an FUE transplant of 1602 grafts after 6 months.

The donor region shown 6 months after 1602 Grafts harvested with a .9mm punch.

The donor region shown 6 months after 1602 Grafts harvested with a .9mm punch.

Factors Affecting Cosmetic Density In Hair Transplants

Greetings,

Today I want to address the factors that affect cosmetic density in hair transplants. Firstly there are the anatomic factors. The single most important factor anatomically is the caliber of the hair. An increase in just .1mm of the diameter of the hair follicle can add up to 30% increased cosmetic density. The other anatomic factors that contribute are skin color to hair color contrast (the more contrast, the more you see through the hair), and curly versus straight hair (curly hair looks thicker than straight hair).

Then there is the follicles per cm squared, which is the amount of follicles transplanted in any given area. Normal non balding scalp can have a density of between 60-100 follicles per cm squared. The minimum density that should be transplanted into any bald area should be at least 30 follicles per cm squared. As we transplant more follicles per cm squared we achieve greater cosmetic density. It requires a much higher degree of skill to transplant a high number of follicles per cm squared.

In summary, there are both anatomic and surgical factors that contribute to cosmetic density. It is imperative that prospective patients looking at pre and post hair transplant photos take the anatomic characteristics into account when considering hair transplant results.

All the best,

Marc Dauer, M.D.

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Los Angeles Hair Transplant Specialist

Marc Dauer, MD provides professional hair transplant and restoration and eyebrow hair transplantion, using follicular unit
transpantaton
. Our offices are located in Beverly Hills, California and we serve the Los Angeles area, including Santa Monica,
West Hollywood, West Los Angeles, Culver City, Brentwood, Bel Air, Beverly Hills, Hollywood, Manhattan Beach, Redondo Beach, Malibu, and beyond.
Dr. Dauer is board certified and a member of the prestigious International Society of Hair Restoration Surgeon. our hair restoration center focuses on natural
and long lasting results for people suffering from hair loss. For hair restoration, hair transplants, Los Angeles hair loss treatments, eyebrow restoration, sideburns,
treatment for male pattern baldness, and treatment for female pattern baldness, transplantaton for scarring,consider Dr. Dauer.

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